Privacy Policy
Last updated: 2/28/2026
1. Introduction
At Praxis AI, we take your privacy and the privacy of your patients seriously. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you use our clinical intelligence platform.
2. Protected Health Information (PHI)
We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). All Patient Health Information (PHI) processed through our Service is:
- Encrypted in transit and at rest.
- Processed solely for the purpose of providing the Service (transcription and documentation).
- Not used to train our general AI models without explicit, anonymized consent.
3. AI Data Processing
Our Service utilizes Artificial Intelligence to process audio and generate text. By using the Service, you understand that:
- Audio data is temporarily processed by third-party AI providers (e.g., Deepgram, OpenAI) under strict Business Associate Agreements (BAA).
- We do not retain audio recordings permanently unless you specifically opt-in for storage.
- Anonymized data may be used to improve system performance, but never in a way that can re-identify patients.
4. Information We Collect
- Account Information: Name, email address, professional credentials.
- Usage Data: Log data, device information, and interaction metrics.
- Session Data: Audio recordings (temporarily), transcripts, and generated notes.
5. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@praxis.ai.